User Experience Design | VR Design
Microsoft Design Expo
Duration: 5 months 2020.06-11
Team: Martin, Tianxu, Monni, Sylvia
My responsibilities include research, UX design, UI design，3D graphic and VR Video.
TheraNXT is an Online VR Community that assists patients who need to attend physical therapy, to deal with their difficulties and mental issues.
Problem Statement
Based on market analysis, interviews, and data analysis, we find that there’s high percentage of people with Musculoskeletal [MSK] problems in the United States and the demand for physical therapy is increasing. Moreover, we realize that physical therapy is expensive for each therapy session so that some people find it is hard to afford；Some kind of the therapy can be done at home and patients do not require an actual visit to the clinic；Some people go to the therapy clinic are just for companion and the sense of identity. Furthermore, because of the Covid-19, it is difficult for many people to have access to the clinic. In conclusion, we find that physical therapy is in super high demand and we can see the growing market for remote therapy.
1.
Musculoskeletal [MSK] Conditions are VERY SEVERE...
2.
More & More Americans need Physical Therapy
3.
Pain points and opportunities.
John’s Concerns：
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No one around him understands how much and how often he hurts;
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Difficulty of visiting the clinic;
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Mounting medical costs.
4.
Remote therapy is in HIGHER DEMAND
Annie’s Concerns:
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Little knowledge of the process;
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Daunted by having to find a therapist by herself;
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She feels lonely and needs companion.
Interviews
Through interviews with patients and physical therapists we found that the most important concerns of patients in therapy are trust, expectation, and sociability.
Product Analysis
Disadvantages:
1. Paper and video versions are not easy to follow and read, and the experience is not strong.
2. Patients want an opportunity to communicate, but the current products on the market are more focused on the treatment side.
3. Patients can not get timely feedback which is difficult to build trust.
Advantages.
1. Motion capture can detect whether the movement is standard or not.
2. VR provides a better immersive experience for patients.
3. Incorporate gamification to help patients enjoy exercises.
Leveraging the benefits of both
technology & community, to develop an environment able to safely assess, facilitate, and promote a holistic approach to traditional physical therapy practices.
TheraNxt is an online "physical therapy + health community" web VR experience. By creating an online virtual community, we help patients share their experiences, encourage each other, and keep doing exercise; we help build trust between patients and physical therapists through remote conversations; we gamify the treatment process and experience, and provide patients immersive experience to help them accept and insist on physical therapy. For those people who don’t have access to the clinic, we help them get their treatment remotely. Anyone with minor musculoskeletal conditions or pain can benefit from these online physical therapy programs on TheraNxt. As people are with various acceptance of different technological devices, we offer both Elite and Regular plans. Elite plan is based on WebVR, providing a more immersive experience, while the Regular plan is web-based and mobile-based.
The main features of TheraNxt have enhanced socialization, timely feedback, and gamification.
Through the use of our product, we hope that everyone can live a healthy life which ultimately will build a healthy community for the future.
Who Are Our Target Users？
Who Are Stakeholders？
User Journey Map
Wire-Framing
Features
Initial diagnosis through real-life video communication, understanding patients' needs, recommending suitable treatment platforms (online or offline clinics) according to their conditions, and building trust.
Develop training maps through gamification to motivate patients to complete tasks and clock in rehabilitation training.
Monitor your training posture and progress in real time through the virtual physical therapist function, and give you real-time feedback.
By encouraging each other among patients, sharing treatment stories and learning about authoritative rehabilitation knowledge to relieve psychological pressure and stick to training.